Effective Date: October 23, 2024
Thank you for shopping at Dubai Vape Hub. We strive to provide you with high-quality products, and your satisfaction is our priority. Please review our refund and returns policy below.
Return Eligibility
- We accept returns only for damaged products. If your product is damaged upon receipt, you are eligible for a refund.
- To initiate a return, please contact us within 7 days of receiving your order.
Return Process
- Contact Us: Reach out to our customer service team at dubaivapehub1234@gmail.com or call +971 50 913 4710 to report the damaged product and request a refund.
- Provide Evidence: You may be required to provide photos or other evidence of the damage.
- Refund Issuance: Once we verify the damage, a full refund will be processed back to your original payment method without any questions asked.
Non-Refundable Items
- Products that are not damaged or opened cannot be returned or refunded.
Contact Information
If you have any questions regarding our Refund and Returns Policy, please contact us:
Dubai Vape Hub
China A11 – International City China Cluster – Dubai – United Arab Emirates
Email: dubaivapehub1234@gmail.com
Phone: +971 50 913 4710